It is important to know that some topicals may actually hinder treatment. For example, some lotions contain UV absorbing ingredients...
Please contact our service team. One of our friendly representatives will be in touch with your preventative maintenance options.
Please consult your device’s manual for cleaning instructions specific to your device. The cleaning instructions provided in your device’s manual are...
We understand there is no standard treatment solution for everyone with a photoresponsive disease. That is why we have a...
Please contact technical support if your unit sustains damage. Our technical support representatives will determine if your damage is covered...
Please have your doctor submit a request for additional exposures for your phototherapy device using our FlexRx Refill Request Form....
Please contact technical support if your device arrived with missing items. They will be happy to assist you.
Please contact our customer service team if your unit was damaged in shipping. They will be happy to assist you.
No, Daavlin does not accept returns for phototherapy devices. Our phototherapy devices are prescribed devices—similar to a prescription drug. We...
If your phototherapy device is displaying an unknown error code, please contact technical support for help.
